Privacy Policy
Last Updated: 28/1/25
We know, reading a Privacy Policy might not be the most exciting thing you’ll do today, but we’ve added a dash of wit to keep you engaged. If you continue to use Thryve.co.uk, you’re agreeing to the fun (and the data practices) below.
1. Introduction
- Scope
This Privacy Policy covers how we collect and handle your information when you visit our site or use our services. By accessing or using our website, you consent to these practices. If you disagree, you might want to spend your day reading something else (like a good book?) - Key Principles
- We collect only what we need (no snooping in your diary).
- We protect your data as best we can (think guard dogs, but digital).
- We comply with relevant laws (because no one wants to be on the wrong side of those).
- We stay transparent so you can understand how we use your info.
2. Information We Collect
2.1 Forms and Submissions
- Which Forms Collect Personal Data?
Whenever you submit a form on our site, we capture essential details like:- IP Address (to keep out spam-bots),
- Email Address,
- Other personal data you provide in the form fields (e.g., name, phone number).
- Why We Collect This Data
We do this to respond to your questions or requests and make sure our site is only populated by real humans. We’ll never use your data to clutter your inbox with spammy messages about cat memes (unless that’s your thing).
2.2 Usage Data
We automatically collect non-personal information whenever you wander through our pages. This includes:
- I.P. address
- Browser type
- Pages visited
- Timestamps
We use this data to optimise your browsing experience—like rearranging furniture so you don’t stub your toe.
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences (like whether you like light mode or dark mode),
- Understand how you interact with our content,
- Prevent you from having to enter the same data over and over again.
You can disable cookies in your browser settings, but you might miss out on some site features (no one likes half-baked cookies).
3. How We Use and Share Your Data
- Providing and Improving Services
Your data helps us keep the site running smoothly and figure out which features need a facelift. - Spam Protection
We rely on third-party services to block pesky spam. Think of them like bouncers at a club ensuring only genuine guests get in. - Public Display
Certain comments or testimonials might go live for the world to see, but only if you’re cool with it (and it’s clearly stated). - Disclosure
- We may share data with our team or contractors to help us serve you better.
- We might have to share data if required by law or when life (and lawyers) demand it.
4. Data Retention
- Form Submissions
We hang onto form entries (plus IP addresses) for 90 days. After that, we show them the digital exit door—unless we need to keep something for legal reasons. - Usage Data
We keep this around just long enough to spot trends and improve your experience, or as required by law—whichever comes first.
5. Third-Party Services and Plugins
We use a handful of outside tools. They have their own privacy policies, which are sometimes even drier than ours. We encourage you to read them anyway if you’re up for a deep dive.
5.1 Spam Protection Services
5.2 Email Marketing and Subscriber List Management
5.3 Data Storage and Workflow Integrations
5.4 Image Optimization (Smush)
- Sends images to WPMU DEV servers for optimisation, possibly transferring EXIF data (either stripped or returned).
- Uses the Stackpath CDN, storing visitor data (like IPs, user-agent, etc.) for up to 7 days. Stackpath Policy
- Uses Drip for sending informational emails to site admins (admin email only). Drip Policy
5.5 Media Embeds
YouTube
- If you’re logged into YouTube, Google knows you watched that cat video through our site. Privacy Policy
Vimeo
- May collect IP addresses and data on which pages you visited. Privacy Policy
Google Web Fonts
- Loads fonts from Google, which sees your IP address. Policy
SoundCloud
- If you’re logged in, SoundCloud knows you listened to a track on our pages. Privacy Policy
6. Legal Basis for Processing (GDPR)
If you’re in the EEA, we only process your data if:
- You’ve given consent,
- It’s necessary for a contract,
- It’s in our legitimate interests (like improving the site),
- We’re fulfilling a legal obligation.
7. Your Rights
Depending on where you live (EU, California, etc.), you might:
- Access, correct, or delete your data,
- Restrict or object to processing,
- Request data portability,
- Withdraw consent (you can change your mind—no judgment).
Hit us up in Section 10 for any of these requests.
8. Children’s Privacy
We don’t intentionally collect data from anyone under 16. If you’re a parent or guardian and believe your child has shared personal info with us, please let us know so we can remove it.
9. Data Security
We take security seriously and use reasonable measures to protect your info. But remember, even the best fortress has a weak spot. If a breach occurs, we’ll do our best to let you know right away and fix it fast.
10. Contact Us
Have questions about this policy or how we’re handling your data? Reach out:
- Email: team@thryvebusiness.co.uk
- Address: Somewhere in Sleaford, Lincolnshire, UK
- Website: https://thryvebusiness.co.uk/
We promise to respond promptly and politely (and maybe with a joke if appropriate).
11. Changes to This Privacy Policy
If we need to update this Policy (e.g., because of new laws or newly discovered existential questions), we’ll revise the “Last Updated” date. By continuing to hang out on our site after changes go live, you accept the updated version—kind of like renewing a subscription, but for data privacy.
Disclaimer: This policy is meant to give you a friendly rundown of how we handle your info. For hardcore legal compliance (e.g., GDPR), please consult a lawyer. We’re not responsible if you take this as law school material.